| Connecting to the ADS Domain |
For Windows computers on the IU network
|
| Equipment infrastructure |
Where to get cables, having a data jack activated, getting a new
data jack
|
| Ethernet |
Troubleshooting, manual setup
|
| Ethernet in campus housing |
Connecting your computer to the campus network in the residence
halls and on-campus apartments, printing from your room
|
| General information |
Policies, IP address information, DNS, quick link to configuration
settings
|
| Glossary |
Definitions for common networking terms
|
| GreekNet |
For fraternities, sororities, and IU-affiliated organizations not
on the IUB network
|
| Mobile devices |
Connecting an iPhone, Windows Mobile, BlackBerry, or Palm device to
the IU network
|
| Outside ISPs |
Find an ISP, special IU rates, home networking, troubleshooting
|
| Registering your computer |
How to register your computer on the IU network
|
| Dial-up |
Phone numbers, configuring your computer to connect at IU,
troubleshooting
|
| VPN |
What it is, configure your computer
|
| Wireless |
Wireless connections, VPN, access points
|
| Telephone equipment |
Types of telephones, single and multi-lines, business sets,
ordering telephones
|
| Telephone features and instructions |
Setting up your telephone, local and long-distance calls, voice
mail, call waiting, caller ID, speed dialing
|
|
Operator services |
Campus
Call Centers, TDD voice relay, teleconferences (phone bridges),
campus directory
|
| Rates and billing |
Local and domestic/international long distance rates, payment
options, current balance, changing billing address, returned checks
and collection procedures
|
| Regional campus technical support |
Staff and help desk contacts for the regional campuses
|
| Support, repair, and troubleshooting |
Equipment and service problems, finding people, harassing calls,
stopping service when you move, unlisted numbers
|
| Telephone services in campus housing |
Long distance services, telephones and service, optional features,
paying your bill
|
|
Wireless and cellular services |
Cellular phones and service, AT&T discounts,
BlackBerry, pagers
|
